Frequently Asked Questions (FAQ)
About the Resources
Are the summaries CAPS-aligned?
Yes. All summaries are structured according to the South African CAPS curriculum and focus on the key content learners are expected to know for tests and exams.
Which grades do you support?
We currently support learners in Grades 4, 5, 6, and 7.
Are the summaries available in Afrikaans and English?
Yes. Selected resources are available in both Afrikaans and English, depending on the subject and grade.
Who are these resources designed for?
Our summaries are designed to support:
Learners preparing for tests and exams
Parents assisting with revision at home
Extra practice and exam preparation
Delivery & Access
How do I receive my purchase?
All resources are delivered as instant digital downloads (PDFs) immediately after payment.
Do I receive a physical book?
No. All products are digital PDFs. Nothing is shipped.
Can I download the summaries more than once?
Yes. Once purchased, you can download and save the files for future use.
Can the summaries be printed?
Yes. All summaries are print-friendly and can also be used digitally on a tablet or laptop.
Payments & Refunds
What payment methods do you accept?
We accept secure online payments through Shopify’s trusted payment providers.
Do you offer refunds?
Due to the digital nature of our products, refunds are not offered once files have been downloaded.
If you experience a technical issue or receive the incorrect product, please contact us and we will assist you.
Support & Contact
What if I need help choosing the right grade or subject?
You are welcome to contact us for guidance. We are happy to help you choose the correct resource for your child.
How can I contact Eksamen Mamma?
You can contact us via:
Social media (Facebook & Instagram)
We aim to respond within 24 hours on school days.
Privacy & Safety
Is my information safe?
Yes. Your personal information is kept secure and is never shared with third parties.
Will I receive spam emails or messages?
No. We only send helpful updates, exam tips, and important announcements. You can unsubscribe at any time.
Still Have Questions?
If your question is not answered above, please contact us — we’re here to support you.