Terms of service
Terms of Service – Eksamen Mamma
Last updated: January 2026
By accessing or using the Eksamen Mamma website, products, or digital resources, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Use of Our Resources
All educational materials, summaries, worksheets, posters, practice questions, and digital resources provided by Eksamen Mamma are intended for personal use only by the purchasing parent and learner.
You may not:
Copy, reproduce, or redistribute content
Share resources with other learners, parents, schools, or groups
Sell, resell, or commercially use any content
All content remains the intellectual property of Eksamen Mamma and is protected under South African copyright law.
Educational Disclaimer
Eksamen Mamma resources are designed to:
Support learning
Assist with revision
Improve understanding of key concepts
We do not:
Complete homework or assessments on behalf of learners
Guarantee specific academic results
Final responsibility for learning and exam preparation remains with the learner and parent.
Products & Pricing
Products are sold per grade, subject, and term unless otherwise stated
Prices are displayed clearly before checkout
New or additional content may be charged separately
Please ensure that you select the correct grade, subject, and term before completing your purchase.
Digital Delivery
All products are delivered digitally via:
PDF downloads
Download links
Online access (where applicable)
No physical products are shipped.
Delivery is provided immediately after successful payment.
Payments
All payments must be completed in full before access is granted
Payments are processed securely through Shopify and approved payment gateways
Eksamen Mamma is not responsible for delays caused by incorrect payment or contact details
Refund Policy
Due to the digital nature of our products:
No refunds are issued once content has been delivered or downloaded
If you experience a technical issue or receive an incorrect product, please contact us and we will assist you.
Communication & Support
All communication is conducted professionally via:
📆 Business hours:
Monday to Friday: 08:00 – 17:00
(No weekend or public holiday support)
Response times may be longer during peak exam periods.
Privacy
Your personal information is handled in accordance with our Privacy Policy and South African POPIA regulations.
Please review our Privacy Policy for more information on how your data is collected and protected.
Changes to These Terms
Eksamen Mamma reserves the right to update or amend these Terms of Service at any time.
The most recent version will always apply and be available on this page.
Acceptance of Terms
By using this website or purchasing any product from Eksamen Mamma, you confirm that you have read, understood, and agreed to these Terms of Service.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📧 Email: eksamenmamma@gmail.com
📱 WhatsApp: +27 66 251 5478