Shipping policy

All Eksamen Mamma products are digital educational resources and are delivered electronically.

All products are delivered digitally in the form of:

PDF files

Download links

Online access (where applicable)

No physical items are shipped.

Digital products are delivered immediately after successful payment.
Access details are sent to the email address provided at checkout.

It is the customer’s responsibility to:

Ensure that a valid email address is entered at checkout

Save downloaded files timeously

Ensure sufficient device storage and internet connectivity

Eksamen Mamma cannot be held responsible for delivery issues caused by:

Incorrect email addresses

Full inboxes

Network or device-related problems

If you do not receive your download or experience any technical issues, please contact us and we will assist you as soon as possible.

📧 Email: eksamenmamma@gmail.com
📱 WhatsApp: +27 66 251 5478

We aim to respond within 24 hours on school days.